Vacancy Description
Job title : Assistant Manager Command Center
Department: FRM & Security Operations Center (SOC)
Location: Pune
Job Purpose
Lead, strategize, and manage 24/7 real-time surveillance and loss prevention operations across a nationwide footprint of 300+ retail stores . This role bridges technical engineering (CCTV/AI analytics) and operational security management to minimize shrinkage and optimize a 15-member SOC team.
Key Responsibilities
- Team Leadership: Manage, train, and schedule a 24/7 rotating team of up to 15 SOC operators. Establish SOPs, incident playbooks, and performance KPIs.
- Tech & AI Optimization: Oversee centralized VMS platforms and deploy AI-powered CCTV analytics (footfall, loitering, facial recognition, behavior detection). Ensure 100% uptime of remote video streams, ACS and familiar with all types of alarm monitoring.
Ready to Apply?
अभी आवेदन करें
Submit your application for Assistant Manager Command Center at PALMONAS
Apply for this Position