JOB SUMMARY
Supports the Executive Housekeeper and/or Assistant Executive Housekeeper in all respects of responsibility for the cleanliness and orderliness of the hotel.
JOB DUTIES AND RESPONSIBILITIES
Assume responsibility for Housekeeping Department in the absence of the Executive Housekeeper and/or Assistant Executive Housekeeper. Oversees daily room operations and coordinating with other departments regarding any issues related to room operations. Handles guest complaints and requests, promptly and efficiently. Maintains high level of co-operation between departments/ sections of the hotel with the housekeeping department. Carries out quality control checks of the rooms and public areas and assigns any necessary duties to Housekeeping and Engineering associates. Daily inspection of all VIP rooms to ensure the room is in perfect condition. Ensures quality and consistency of all work produced...