Assistant Guest Services Manager

Assistant Guest Services Manager

As the Assistant Guest Services Manager, you will lead and manage all aspects of the Guest Services department - including Valet, Bell Services, Shuttle Operations, Ski Valet, and Bike Valet - while fostering an engaged, high-performing team. By showcasing your leadership and interpersonal strengths, you will maximize operational efficiency, uphold the highest standards of service excellence, and ensure every guest interaction is transformed into a memorable experience.

Salary Range: $66,000 - $69,000 gross annually, depending on education and experience

Job Duties Include:

• Manage and motivate the Guest Services team, ensuring colleagues are strategically positioned to engage with guests and deliver exceptional service throughout their stay.
• Oversee and coordinate seamless arrival and departure experiences across Valet, Bell Services,...