ASB Officer

Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to help create safer neighbourhoods and deliver an effective anti-social behaviour and community safety service across their housing stock on a hybrid working basis.

This is a varied role that combines anti-social behaviour case management with wider neighbourhood and tenancy-related responsibilities. You will work closely with residents, internal teams and external partners to resolve issues, support vulnerable customers and contribute to the creation of communities where people are proud to live.

Key Responsibilities of an ASB Officer:

Manage a caseload of anti-social behaviour, nuisance, neighbour dispute and tenancy breach cases from investigation through to resolution.

Investigate complaints, gather evidence, conduct interviews and complete risk assessments.

Take appropriate enforcement action, including legal remedies where necess...