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Apprentice

American Express

Gurugram, India, India Full-time July 25, 2026
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Vacancy Description

Apprentice

Gurugram, HR, India(Hybrid)

**Job Description**

As part of the Commercial, Merchant and Banking Servicing team, you will play a key role in delivering an exceptional customer experience by providing timely, accurate, and compliant support across financial, maintenance, and account servicing activities. You will collaborate with cross-functional teams to resolve complex customer inquiries, ensure adherence to regulatory and compliance requirements, and contribute to operational excellence in a dynamic 24/7 environment.

**Responsibilities**

+ Provide Superior Customer Experience to Small Business Card Members who use American Express for several exclusive benefits and services:
+ We not only service, but we also indulge in value generation to maximize spending by identifying the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the...

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