Appointment scheduler

Appointment Scheduler – phone, email and chat -based in-office on-site role focused on managing high volumes of bookings, maintaining accurate diaries, and taking payments from UK homeowners for services ordered by estate agents.

Will work closely with Area Managers, photographers, estate agents, and homeowners, ensuring appointments are booked efficiently, orders are accurate, and payments are collected in line with company processes and service level agreements.

Duties and Responsibilities: Appointment Booking & Diary Management Manage high-volume outbound / inbound calls to book and confirm photography appointments Schedule and manage appointments for UK-based photographers using designated diary management systems Allocate work efficiently based on location, availability, and service requirements Amend, reschedule, or cancel appointments, ensuring clear communication with all parties Monitor diaries to min...