Applications Consultant Hemostasis

Job description:

Position Summary :

Preform installations, validations/verification and training on companys analyzers. Provide on-going clinical support, customer education and consult with customers regarding matters of regulatory requirements and compliance.

Responsibilities

Key Accountabilities

Essential Functions:

• Performs instrument installations, validations/verifications and training inside and outside their assigned territory as directed by the Clinical Applications Manager (CAM). Coordinates the instrument go-live process with internal and customer stakeholders
• Within their assigned territory installed base, responsible for ensuring total customer satisfaction and base maintenance
• Responsible for customer clinical & technical support and education. Instructs customer on proper operation and clinical utilization of products
• Achieves and maintains a high level of competency ...