Application Support Specialist - Sales Portal

Price Industries in Winnipeg, MB invites applications for the role of Application Support Specialist focusing on the Sales Portal. This position emphasizes application support, troubleshooting, and compliance, enhancing the user experience.
With 3 to 5 years of application support experience in a SaaS or user-software environment, you’ll report to the Sales Technology Leadership Team. The role involves managing incident resolutions, user account administration, and ensuring compliance with security policies. Candidates should have strong attention to detail and proficiency in relevant technologies for effective communication and collaboration.
Key Responsibilities:
• Support the Sales Portal and perform data maintenance
• Ensure compliance with security policies and procedures
• Conduct testing and maintain operational documentation
• Collaborate on ticket triaging with product leads
• Develop and update knowledge base articles
Requirements:
• 3 to 5 years of...