Vacancy Description
We're hiring | Application Support (24/7 Monitoring)
At Empa‐T, we believe that technology grows best when people are at the center.
We are looking for an Application Support to join a high-performance and critical environment within the financial/market infrastructure sector, ensuring continuous monitoring and support of production systems (24/7).
Key Responsibilities
- Monitor applications and infrastructure in a 24/7 environment (shift-based support)
- Perform first-level incident management, including detection, analysis, and escalation
- Execute runbooks and standard operating procedures (SOPs) for incidents and alerts
- Analyze logs and troubleshoot issues in Linux-based systems
- Perform basic SQL queries for validation and troubleshooting
- Provide proactive monitoring and prevention of incidents to ensure system stability
- Coordinate with L2/L3 teams for issue resolution and follow-u...
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