Application Support Lead - Incident Command & Stability

Network International is seeking an experienced Application Support Lead to drive end-to-end production stability across a key domain in South Africa. You will lead L2 engineers, act as Incident Commander, and push problem management in a hybrid IT environment.

You bring 8+ years in FinTech with 3+ years in leadership, ITIL knowledge, strong troubleshooting, and observability/ITSM tooling expertise. Stakeholders rely on your strategic yet hands-on approach.