Vacancy Description
Role: Application Support Engineer (ERP /Supply Chain Systems)
Industry: Information Technology (IT)
Working Duration: 12 months contract
Working Day/Hours: To be checked with Manager during iv, assumed 24/7 rotational shift
Salary: Basic up to RM 7800 (Based on experience + skills) + statutory contribution + leave entitlement + medical insurance
Responsibilities:
- Responsible for the operation and maintenance of company’s internal supply chain systems, including but not limited to: SAP ECC,S4 HANA, JDA Planning, and related platforms.
- Monitor and troubleshoot system issues promptly to ensure business continuity.
- Provide IT optimization recommendations from a holistic system solution perspective to drive continuous improvement.
- Collaborate with cross-functional teams to enhance system performance and user experience.
- Follow SLA (Service Level Agreement) standards for incident response and resolution. <...
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