Application Support Analyst

Workplace: White City, London - Hybrid

12 Month Fixed-Term Contract

Application Support Analyst

We’re looking for an Application Support Analyst to join ITV’s Content Supply & Distribution (CS&D) team.

As an Application Support Analyst, you’ll be responsible for providing first-line support across a range of CS&D applications, third-party systems and technical services.

We’re seeking someone who can proactively support incident management, triage and escalation activities while helping ensure high levels of service availability, operational performance and user satisfaction. You’ll work closely with internal teams, suppliers and stakeholders across ITV to resolve issues, support live services and drive continuous improvement across the application support landscape.

This role will also support the ongoing evolution of a modern, digital support structure for CS&D applications and services.

The team

Content Supply and Dis...