Application Production Support (Laval)

Job Title: Application Production Support

Duration: 12 Months contract

Location: Montreal, Quebec, Canada

Job Description

MAIN RESPONSIBILITIES

• Responsible for production support of Credits, Working Capital and Asset Finance and Securitizations applications.
• Responsible for L1/L2 production support, incident management, problem management, change management including application deployments.
• Supporting data flows between Credit, Working Capital and Asset Finance and Securitization applications and other upstream and downstream systems.
• Supporting Operations team for technical issues.
• Participate in the yearly Disaster Recovery, Liveplay and Backup Recovery testing.
• Participate in technical projects.
• Responsible for coordinating and fulfilling projects support tasks, as well as providing status reports.
• Provide expertise on production constraints and e...