Application Development & Support Specialist (Compass AI)

Application Support (Compass AI Platform)

Software Engineering • Digital Organization

Company : Vertiv

Location : Philippines

Function : Products and Solutions – Engineering

Family : Software Engineering

FLSA Status : Exempt

Job Summary

Vertiv is seeking an Application Support specialist to provide day-to-day operational support for Vertiv’s enterprise Compass AI application within the Digital organization. This entry-level individual contributor role is responsible for monitoring platform health, triaging incidents, performing basic troubleshooting, and escalating issues to the development team as needed. The Application Support specialist will help maintain the Compass AI platform’s stability and availability by serving as the first line of support, documenting issues, and assisting with routine platform maintenance tasks. This role supports Vertiv’s Operational Excellence and...