APAC Regional Head of Customer Success

Cubic Transportation Systems is seeking a Regional Head of Customer Success to lead Global Services in a defined region. You will oversee deployment, operations, and customer outcomes across four Lines of Service, driving governance, escalations, and continuous improvement.

As a senior leader in a matrix environment, you will coach SDMs, coordinate cross-functional teams, and ensure SLA/KPI compliance while optimizing value delivery and customer satisfaction across multi-program portfolios in