APAC ITSM Lead - Governance, Performance & Improvement

Charterhouse Partnership | Asia is seeking an experienced Regional IT Service Management (ITSM) professional to support IT service delivery across the APAC region. This role will be responsible for governance, service performance, operational excellence, and continuous improvement while partnering with regional technology teams, business stakeholders, and vendors.

The ideal candidate will have strong ITIL processes experience, hands-on ServiceNow expertise, and a history of delivering