AO3 Client Services Officer

Job description

Troocoo
Troocoo is supporting a critical Queensland Government client to recruit multiple AO3 Client Services Officers for initial 3–6 month contracts based in Acacia Ridge. Offering $51.12 per hour + super, this is an excellent opportunity for experienced customer service professionals to join a fast-paced, high-performing team. 

About the Role
As an AO3 Client Services Officer, you'll join a collaborative team supporting prospective and current students throughout their enrolment journey into trade and apprenticeship courses. You'll provide advice on course options, process enrolments and resolve enquiries across a range of channels, ensuring every interaction is handled professionally and efficiently.

While the role is primarily based within a contact centre environment, you may also provide face-to-face student support and assist with general ad...