Analyst Fraud Solutions SME

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary • Provide specialist support in the implementation and the development of operational planning and associated service delivery processes, methods and techniques. • Provide specialist support in the implementation of tactical strategies and plans and execute programmes to drive the strategy. • Analyze and review fraud incidents to elicit fraud modus and trends to enhance and improve customer experience, processes, and procedures. • Analyse business processes, controls, systems and functionalities to progress and advance the Fraud Customer Journey. • Guide business by gathering, interpreting, and using data points to develop actionable steps...