Analyst for Source to Pay at Manulife

Become an Analyst for Source to Pay at Manulife, delivering essential operational support in a hybrid role. Engage with users and suppliers to ensure a smooth S2P experience.
This position focuses on providing comprehensive support across the Source to Pay lifecycle, managing requisition and purchasing processes. You will facilitate operational efficiency, uphold high service standards, and collaborate with internal teams to resolve escalations and improve processes.
Key Responsibilities:
• Provide operational assistance for Source to Pay processes
• Prioritize and resolve inquiries through support queues
• Conduct end-to-end activities for Procure-to-Pay transactions
• Ensure high accuracy during approval workflow monitoring
• Manage invoice discrepancies and coordinate confirmations
Requirements:
• 3–5 years of experience in procurement operations
• Strong focus on customer service and user satisfaction
• Proven multitasking ability with attention to ...