Vacancy Description
Join Bell Canada as an Amazon Connect Architect, driving cloud solutions and integration projects. This senior role fosters innovations in customer experience through AWS tools and technologies.
You will leverage over 7 years of experience in IT solution architecture, focusing on contact center migrations to the cloud. Responsibilities include guiding external systems integrators, designing secure Amazon Connect architectures, and implementing AI-driven communication capabilities. Your leadership will ensure successful transitions from legacy systems with minimal disruption.
Key Responsibilities:
• Architect secure and scalable Amazon Connect solutions
• Manage third-party delivery partners and ensure quality standards
• Integrate Amazon Connect with AWS and third-party platforms
• Implement AI features using Amazon Lex and other tools
• Direct migration strategies from on-premise systems to cloud
Requirements:
• 7+ years in IT solution architecture
• 3+ y...
You will leverage over 7 years of experience in IT solution architecture, focusing on contact center migrations to the cloud. Responsibilities include guiding external systems integrators, designing secure Amazon Connect architectures, and implementing AI-driven communication capabilities. Your leadership will ensure successful transitions from legacy systems with minimal disruption.
Key Responsibilities:
• Architect secure and scalable Amazon Connect solutions
• Manage third-party delivery partners and ensure quality standards
• Integrate Amazon Connect with AWS and third-party platforms
• Implement AI features using Amazon Lex and other tools
• Direct migration strategies from on-premise systems to cloud
Requirements:
• 7+ years in IT solution architecture
• 3+ y...
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