Alan Operations Coordinator Position

Lead impactful operations as an Operations Coordinator at Alan in Canada. Manage insurance processes and improve efficiency from the get-go in a collaborative, innovative environment.

As part of Alan’s Canadian team, your role focuses on delivering our insurance services effectively. You will handle all aspects of member claims, oversee billing processes, and track operational metrics. Your efforts will help create a smoother experience for all users and contribute to a culture of innovation.

Key Responsibilities:
• Manage and operate insurance processes for member claims
• Track service volumes and implement improvements
• Oversee the billing process for Alan Canada clients
• Gather and escalate feedback for operational enhancement
• Collaborate with product and care teams on improvements

Requirements:
• 2-3 years experience in dynamic environments
• Fluent in English, French is a plus
• High organi...