Airport Facilities Help Desk Specialist (24/7)

Wasael Property Management is seeking a Helpdesk/Facilities Coordinator to serve as the first point of contact for airport facilities-related issues, coordinating with operations, facilities management, and service providers. You will manage incoming calls, emails, and tickets, verify client information in Maximo or a similar system, provide accurate solutions, and escalate complex issues as required.

Responsibilities also include monitoring work orders, supporting emergency response during