Airline Customer Liaison Specialist

Become a crucial point of contact for airline customers in our dynamic Load Control team. This position requires exceptional customer service skills and quick decision-making in a fast-paced environment.
In the Load Control role, you will act as a liaison, efficiently communicating customer needs to various operational departments. You will monitor meal and aircraft movements, respond promptly to time-sensitive requests, and support the billing process by organizing customer information. Your ability to multitask while maintaining excellent communication is essential in this fast-moving industry.
Key Responsibilities:
• Monitor and disseminate passenger meal and aircraft movement data
• Liaise with central order control office in Toronto
• Respond to time-sensitive service and item requests
• Direct staff to fulfill customer needs in supervisor absence
• Print documentation to support the assembly team
Requirements:
• High school or college diploma
• Prove...