Airfreight Import Operations Lead — Team & Process Improvement

Pasona Singapore Pte. Ltd. is looking for an experienced Customer Service Assistant Manager to lead the Airfreight Import Customer Service team in Singapore. This role involves supervising staff, ensuring efficient management of end-to-end import processes, and monitoring service standards.

The ideal candidate will have supervisory experience in airfreight import services, a solid understanding of operational issues, and effective problem-solving and communication skills. Join us to help enhance workflow efficiency and provide exceptional service.