AI Support Engineer — Customer Success & Onboarding

Darwin AI in Lima is seeking a Support Executive to join our Operations team. This role combines technical problem-solving with client-facing strategy, playing a key role in the customer journey. You will build and customize AI assistants, troubleshoot integrations, and contribute to our knowledge base.

The ideal candidate has a Bachelor’s degree in a related field and 1-3 years in technical support or similar roles. The position offers language classes, a premium OpenAI license, and a soft hybrid work model.