AI Solutions Architect – Field Deployment

Zendesk is hiring a Forward Deployed Engineer to join our Technical Presales team. You will embed with strategic customers to design, build, and deliver production-grade AI solutions that unlock measurable ROI, translating needs into robust integrations and LLM-powered workflows.

The role requires 5+ years of software engineering, full-stack fluency, and strong communication, with travel up to 50% and onsite collaboration with customers. Hybrid work is supported.