AI Personalisation Product Lead

## AI Personalisation Product LeadApplyremote type: Hybridlocations: Johannesburg: Cape Towntime type: Full timeposted on: Posted Todayjob requisition id: JR-78933**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**The AI Personalisation Product Lead is the technical product owner for Old Mutual’s AI-driven personalisation engines. This is an engineering-adjacent leadership role that owns the product track for four interconnected AI systems: the Next Best Action (NBA) engine, the content personalisation engine, the dynamic optimisation infrastructure, and the chatbot personalisation capability. The Lead is accountable for the technical maturity, production reliability, and performance improvement of these systems — not for the commercial proposition they serve. This is a deeply technical role. The ideal candidate has a background in machine learning engineering, data science lea...