AI-Enhanced L2 Support Engineer for EdTech Systems

Crossover is looking for a full-time L2 Support Engineer to provide superior customer support while combining technical skills with AI tools. This role requires resolving complex issues that AI can't fully address, and it offers an immediate start with a $30 USD/hour compensation.

The ideal candidate has at least 3 years of technical support experience, strong troubleshooting skills, and foundational coding abilities. The position is long-term and requires working within American time zones.