Vacancy Description
Required Education & Qualifications Honours Degree in Artificial Intelligence, Computer Science, Data Science, Computational Linguistics, or a related field. Masters Degree will be advantageous. Relevant AI and Machine Learning certifications (e.g., Azure AI, AWS AI, Google Cloud AI) are beneficial. Required Experience Experience in Artificial Intelligence, Machine Learning, Generative AI, Natural Language Processing (NLP), or related disciplines. Practical experience developing and deploying AI-powered voicebots and chatbots. Hands-on experience building conversational AI solutions using Large Language Models (LLMs) and modern AI frameworks. Experience designing and implementing Speech-to-Text (STT), Text-to-Speech (TTS), and AI-powered quality assurance solutions. Exposure to language technologies supporting low-resource and African languages is highly desirable. Experience delivering AI solutions within customer service, contact centre, or customer experience environments is advanta...
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