AI-Driven CX Automation Engineer

A leading financial technology firm in Singapore is looking for an AI Operations Engineer for Customer Experience. You will leverage your experience to enhance automation within a 35-person CX team, streamlining processes and improving customer satisfaction. The ideal candidate is proficient in coding and AI tools, with a proven track record in live operational environments. Join us to build efficient systems that promote an AI-first model in customer service, driving measurable improvements in speed and quality.
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