AI Conversational Designer

What you do?

• Understand customer business requirements and work with project teams to provide tailored Talkbot solutions on the WIZ AI Talkbot Platform, ensuring projects are delivered on schedule.
• Develop and implement test suites to check AI conversations on the WIZ talkbot platform, oversee the corpus validation, conduct exploratory testing, and coordinate pilot tests with customer teams.
• Monitor and maintain the AI conversation experience, resolve user feedback issues, and determine underlying causes.
• Build and maintain a database of industry‑specific conversation scripts based on completed projects, continuously updating and improving the content to enhance AI conversational abilities.
• Work with clients to identify the text responses they require for the talkbot.
• Create text responses designed to enhance user interactions with the bot.
• Update and refine text responses according to customer feedback a...