Agriculture Business Financing Customer Service Leader

Join FCC as Agriculture Business Financing Customer Service Leader to optimize service delivery in Regina, Saskatchewan. This full-time role emphasizes leadership development and enhances collaboration across teams.
You will spearhead a talented group of Customer Service Managers, establishing clear guidelines and promoting high performance in customer interactions. By improving communication and collaboration, you will influence service standards and drive effective changes. Your expertise in operations and customer service will be crucial in achieving FCC's mission.
Key Responsibilities:
• Direct and support a team of customer service managers
• Standardize operational practices across regions
• Clarify roles to strengthen accountability
• Utilize metrics to enhance service delivery
• Partner with technology and HR for process improvements
Requirements:
• Degree in business administration or finance
• Proven leadership experience in customer-facing roles...