AGM - Operations - Mumbai / Hyderabad Mall (Soft Service - Property Management)

Job description

Job description

• Supervise and manage Mall operations including property management, tenant management, customer service, contract services such as facility management, cleaning, security, maintenance etc.
• Ensure smooth day to day functioning of the Mall, facilitating good environment for retailers business activity and delightful customer experience.
• Identify key performance characteristics of each Retailer Category.
• Create and manage Data- base for the identified parameters.
• Knowledge of Retailing Presentation Issues like Lighting, Fixtures, Windows & Display

Signage

• Merchandising requirements & solutions
• Storefronts trends, Fit-out guidelines, Tenant Co-ordination

Supplier evaluation & selection

• Establish criteria for Vendor categorization...