Agentforce & Data 360 - Solution Engineer / Architect

Salesforce is the #1 AI CRM, where humans work with agents to drive customer success. We are looking for a senior, hands‑on technical leader to design and operationalize enterprise‑grade data and AI architectures centered on Salesforce D360 and the Agentforce platform.

• Understand Agent Interoperability: map and integrate external agents from hyperscalers (e.g., Copilot, Gemini) into Agentforce via open standards (MCP, A2A) and design how these systems collaborate.
• Enable Conversational & Background Agents: use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs.
• Drive Prompt Engineering & Lifecycle Strategy: lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement.
• Build Hands‑On Demos & Prototypes: co‑create quick prototypes (<2 weeks) wit...