Aftersales Service Operations & Warranty Lead

Private Advertiser is seeking a Service Operations Junior Manager in Metro Manila to support aftersales service delivery, monitor SLAs, and coordinate with call centers, dealers, service centers, and vendors. The role emphasizes documentation, warranty validation, and process improvements to boost customer satisfaction and efficiency.

The position requires a degree in related field and 5–10 years in aftersales or service operations, with strong analytical and communication skills and experience