Aftersales Service Manager

🌟 We're Hiring: Aftersales Service Manager! 🌟

We are looking for an experienced and dedicated Aftersales Service Manager to lead our customer service team and enhance our aftersales support. The ideal candidate will have a strong background in customer service, excellent problem-solving skills, and the ability to drive customer satisfaction and loyalty.

📍 Location: Petaling Jaya, Malaysia

⏰ Work Mode: Flexible office & remote

💼 Role: Aftersales Service Manager

What You'll Do:


🎯 Oversee the aftersales service operations to ensure high-quality support


📊 Develop strategies to improve customer satisfaction and retention


🤝 Train, mentor, and manage the customer service team


🔧 Resolve escalated customer issues effectively and efficiently


📈 Analyze performance metrics to identify areas...