Aftersales Service Lead - Drive Customer Delight (Remote)

Tap Growth ai in Petaling Jaya, Malaysia, is seeking an experienced Aftersales Service Manager to lead our customer service team and boost aftersales support. The role offers flexible office and remote work.

You will oversee operations, develop strategies to improve customer satisfaction, train and mentor staff, handle escalations, analyze performance, and report on service metrics to management. This position is full-time with hybrid work options and requires strong leadership.