Aftersales Manager

Qualifications

• Registered Mechanical Engineer; or any related course. Requires at least 3 years of automotive service experience as either service advisor or parts man
• Understands service process
• Proficient with computer applications
• Able to write business letters/emails
• Excellent customer service, interpersonal, and communication skills
• Results-Oriented; Requires Drivers License

Job Description

• Growth and Profitability through target achievement and development of quality personnel. Promote company image.
• 100% achievement of KPI for after-sales (parts and service)
• Analyzes potential market and strategized market penetration.
• Ensures that reports and forms required from Service Department are accurately accomplished and submitted.
• Studies competition and benchmark outstanding operations policies/procedures.
• Creates well-thought market...