Aftermarket Sales Representative

An Aftermarket Sales Representative manages the Installed Base (the equipment already sold and in operation) to drive recurring revenue from parts, services, and upgrades.

• Aftermarket Revenue %: The percentage of total company revenue coming from parts and services.
• Account Management: Prepare professional quotations, negotiate pricing, and manage sales pipelines using CRM systems.
• Spare Order Processing: Receive and process internal orders for spare parts, ensuring all order details are accurate and complete; verify order quantities, part numbers, and specifications to ensure the correct spares are ordered; create and maintain internal order records in the ERP system; generate order confirmations and coordinate with the relevant teams to ensure prompt processing; collaborate with procurement and logistics teams to ensure timely availability and readiness of spare parts.
• Customer Retention: Growth in the ...