Advisor, Claims (Medical)

Responsibilities

• Assess medical claims in compliance with the terms and conditions of the policy
• Process claims payment in accordance with the company's objectives
• Liaise with medical professionals and customers to conduct assessment and investigation
• Follow up customers' request with other departments
• Provide clerical support to the department, if necessary
• Contact customers to follow up outstanding issues
  

Requirements

• 0 - 3 years of experience in medical claim processing
• University Graduate or professional qualification, preferably with LOMA qualification, medical discipline or equivalent
• Experience in processing medical claims and with customer services experience will be an advantage
• Customer-oriented with excellent communication and interpersonal skills
• Strong team player, willing to learn, able to work independently and under pressure<...