Advanced Technical Support Specialist

Hammerjack Pty Ltd is seeking a Technical Customer Specialist in the Philippines to provide advanced technical support to customers and resolve inquiries effectively. Responsibilities include handling challenging tickets, providing tailored solutions, and mentoring junior team members.

The ideal candidate should have at least 2 years of BPO technical support experience and be fluent in English. Candidates must be amenable to rotating shifts, demonstrating problem-solving skills and a strong attention to detail.