Advanced Medical Support Assistant

Summary The Advanced MSA serves as a member of the Durham VA Health Care System, operating in a Direct Care area at duty stations throughout the Health Care System. Durham VAHCS is a complexity 1A level health care system with a main medical center and multiple outpatient care clinics.The Advanced MSA, provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model and performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules for one or more outpatient clinics. The incumbent must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare...