Description
To provide proactive, reliable, and efficient administrative and operational support within the designated functional area, ensuring seamless business processes.
Manage costs / expenses within approved budget to achieve cost efficiencies.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.Resolve all customer queries efficiently, and within agreed timelines.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions.Comply with governance in terms of legislative and audit requirements.Set up and maintain filing systems for the business unit to ensure efficient service is provided.Main...