Administrator, Accounts Receivable

Fairstone Bank & Home Trust Company offer a variety of residential and commercial mortgage, deposit, and financing solutions across Canada.

About the role

The Administrator, Accounts Receivable reports to the Team Lead, Accounts Receivable and is responsible for handling all incoming payments related to the residential and small commercial mortgage portfolio, ensuring deposits are balanced and processed accurately and timely, in compliance with SLAs and company policies.

Responsibilities

• Reconcile mortgage payments daily – pre‑authorized payments, manual pre‑authorized payments, cheques, Western Union, wires, online bill payments etc.
• Process all returned payment items for residential and commercial mortgages.
• Escalate any issues with mortgage payments and deposits as appropriate.
• Enter data accurately into applicable channels and platforms.
• Recommend, contribute to and support departmental efficiencies and ...