Admin Clerk

My client, a national engineering concern with a branch based in Somerset West is seeking to employ an Admin Clerk to join their team. Organisation, accuracy, and communication - if this sounds like you, we want to hear from you!

Duties Include but not limited to:

• Provide support within Head Office in terms of retrieving and maintaining general office administration. This will include maintaining all mailboxes by communicating with clients and colleagues, coordinating sales-related activities to fulfil client expectations and queries.
• Answering the phone and taking messages where necessary.
• Receiving and processing incoming correspondence, as well as escalating to appropriate persons as needed.
• Responding to complaints promptly and, if necessary, escalating to higher management.
• Investigating complaints and gathering data in response to complaints/questions.
• Maintaining files of active orders and updati...