Accounts Receivable Specialist - Mexico (Xico)

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
What you'll be doing
Manage a collections portfolio and ensure timely collection of outstanding payments.
Monitor and maintain accurate records of collections activities and customer interactions.
Maintain Aging Report with update status report and notify management and internal teams of critical accounts.
Dispute resolution via case management tool, billing adjustments and interaction with the internal teams to resolve issues.
Research payment inquiries and assist with account reconciliations.
Accountable for reducing delinquency for assigned accounts and providing detailed updates on all delinquent accounts.
Send customer statements and invoices.
Post daily customer payments by recording cash, checks, and credit card transactions.
Process credit card payments.
Provide clear and concise documentation regarding customer problems and resolution.
Produce...