Account Specialist (Xico)

Account SpecialistAre you passionate about the chance to bring your experience to a world‐class company that is market‐leading for both content and technology?
Do you have previous experience driving renewal and upsell sales motions for existing accounts?
Are you motivated by uncapped commissions?
Join our team and work with us on our expansion project in Mexico, driving renewal and upsell opportunities.About the RoleIn this opportunity as an Account Specialist, you will have the following responsibilities:Renewal Management: Own the end‐to‐end renewal process for a portfolio of customers, ensuring accuracy, timeliness, and alignment with customer value realization.Commercial Execution: Prepare quotes, contracts, and documentation; manage inbound commercial inquiries; identify and execute low‐complexity upsell and cross‐sell opportunities.Customer Engagement: Act as a primary contact for commercial and support‐related inquiries; confirm renewal intent and clarify terms w...