Account Specialist - RCM (Night Shift) - Pasig City

• Process claims in accordance with payer regulations, medical authorizations, protocols, and

departmental guidelines

• Investigate and resolve claim denials and rejections using payer resources, clearinghouse
• tools, and internal documentation
• Identify, research, and analyze trends in submitted claims to develop actionable resolutions
• Provide timely and professional support via email using a ticketing system to resolve

customer inquiries

• Assist customers with setup and navigation of billing platforms, software tools, or other

program features as needed