Account Representative

Job Description
We are seeking an Account Representative to support operations within a fast-paced logistics and transportation environment. This individual will play a key role in managing a portfolio of business accounts, ensuring client expectations are met, and driving overall account performance.

This position involves frequent communication with businesses in the transportation industry, including negotiating past-due accounts, maintaining accurate records, and providing exceptional customer service. The ideal candidate is detail-oriented, highly organized, and thrives in a performance-driven setting.

Key Responsibilities:
- Manage a portfolio of accounts and support overall client success
- Make outbound calls to transportation-related businesses to resolve and negotiate past-due balances
- Maintain accurate documentation of all account activity, communications, and transactions
- Meet or exceed individual and team performance goals and KPIs
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