Vacancy Description
About the role
Division50's Account Manager owns the client relationship after the sale — onboarding, check-ins, renewals, and upsells — keeping clients happy and reducing churn. This is a retention role: you're measured on clients who stay and grow.
What you'll do
- Own a book of client accounts: onboarding, regular check-ins, coordinating delivery.
- Drive renewals and upsells; get ahead of at-risk accounts before they churn.
- Be the client's trusted point of contact.
What we're looking for (non-negotiable)
- You've personally owned client relationships in a services or agency business — responsible for keeping clients happy and renewing them, not just delivering work.
- Calm, proactive, organized; comfortable on video with clients.
- Fluent English; Arabic a strong plus (client-facing in the regio...
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